AnswerOccasionally we ship products in separate packages, depending on what you ordered. If you do not receive the products after a couple days of receiving your first package...please contact us to look into it further.
AnswerIf a product is defective, we will process it back with the manufacturer. The item needs to be returned within 7 business days for us to expedite the process. The item needs to be in the same condition as it was received, and not installed on the car..
For items being refunded, we will issue a 5-20% restocking fee as the suppliers. Shipping costs on returning the product will be at the discretion of Elevate Autosports.
if you need to cancel your order, please contact us at email@example.com. If your order has not processed yet, than we will be able to cancel the order. If your order is in processing, or has shipped…you must go through the complete return process in order to obtain a refund for your order. For more information about the terms and conditions which apply to your return, please refer to our Return Policies page.
If you think you’ve received the wrong product, please double check the part number on the product label, with the part number listed on your packing slip. If those numbers do not match, please contact firstname.lastname@example.org before opening the product. We recommend having your Order number on hand to expedite your call. For special items, if you ordered the wrong item, we will work with out distributors to returning the item and getting the proper one for you!
We uses up-to-date inventory system to monitor current inventory levels with our distributors. If an item is labelled “in stock” on our website, you can have confidence we have item in our distribution channel. Before any transaction is finalized, we will contact you if the item is in fact not in stock, and will give you an estimated ETA on the order.
Yes. We will price match any major brand that we can. We will either match or beat it, or we will have a substitute product line that we will offer to you!.
We do not stock every single item we have access to. Before we process your order, we will contact you to let you know that the product is not in stock if that is the case. We have multiple suppliers to access the product in a timely manner, but in some cases the vendor may be out..